Specializing in Oracle Intelligent Advisor ( fka Oracle Policy Automation ), CX (Oracle CX, Oracle Siebel, Salesforce) architecture, consulting, solution design and implementation. Currently engaged on several large Oracle Intelligent Advisor & CX projects as expert architect. Leveraging 25 years of experience in enterprise software and many years of experience of Education business with numerous regional contacts and delivery capabilities. Frequently operating as an Oracle University Supplier for Oracle Siebel and Intelligent Advisor / Oracle Policy Automation training courses around the world. Co-founder of the Siebel Hub Website with Bruce Daley and Alex Hansal.